Categories: Business

How to Improve Your Written and Oral Business Communication Skills

If you want to be a successful business person, you’ll need to be able to communicate effectively with others. This will involve both written and oral communication skills. If this is a subject that’s important to you, read on because this article explains how you can improve them.

Understand The Different Types Of Communication

There are four different types of communication: verbal, nonverbal, written, and visual:

  • Verbal communication is the use of spoken words to exchange information.
  • Nonverbal communication is the use of body language, such as facial expressions and gestures.
  • Written communication is the use of written words to share information.
  • Visual communication is the use of images, such as graphs and charts to convey meaning.

Each type of communication has its own set of rules and etiquette that should be followed in order to be effective. When it comes to the world of business, oral communications include conversations, presentations, and phone calls. Written communications include emails, blogs, and memos.

Use Technology And The Internet

The internet can provide you with online courses, tutorials, and tips on how to better communicate with co-workers, clients, and customers. Also, use technology such as spellcheck, autocorrect, and grammar-checking tools to catch errors and correct them before they’re sent or spoken.

If you struggle writing emails, try using a tool like Boomerang so your messages are clear and concise. If you need to prepare an important presentation, there are apps that can help you create slideshows and practice your delivery. The users of Grammarhow prove that people want better ways to say ‘thank you for your cooperation’ or polite ways to say ‘just to clarify.’ Folks also want to know what ‘Re.’ means in a letter or how to use phrases like, ‘in the following’ or ‘in more detail.’

Learn How To Listen

If we want to be good communicators, we need to learn how to listen actively. When we’re doing this, we set aside our own agendas and biases and focus on understanding what the other person is saying. This means listening not just to the words that are being spoken, but also to the tone and body language. Here are a few suggestions to help you begin practicing:

  • Maintain eye contact and perpetuate an open body posture.
  • Avoid interrupting or finishing the speaker’s sentences for them.
  • Repeat back what you’ve just heard to make sure you understood it right.
  • Ask questions if there’s something you’re unclear about.

Understand Body Language

As mentioned earlier, body language is a type of nonverbal communication. If you don’t understand this aspect, it will impair your verbal communication. Here are some tips:

  • Using facial expressions can help you to better express yourself and connect with others.
  • Use any gestures sparingly and deliberately so that they’re effective.
  • Standing up straight and maintaining good eye contact shows confidence and interest while slouching or averting your gaze can make you appear disinterested or bored.
  • When talking to someone, be aware of their personal space and try not to invade it. This will help them feel comfortable and create a rapport.

Be Understandable

This may seem obvious, but it’s important to remember that not everyone interprets language in the same way. To make sure your message is clear, try to avoid jargon, acronyms, and technical terms as much as possible. If you must use them, be sure to explain what they mean. You should also avoid using slang or colloquialisms, which can create confusion for readers who are unfamiliar with them.

Proofread and edit your written work, and if necessary, get someone else to check it before it’s published/distributed. Use the techniques discussed earlier to check your grammar, spelling, and punctuation.

Use Your Voice Correctly

Your voice is one of the most important tools you have for communication, so it’s important to use it efficiently. When you’re speaking to someone, enunciate your words clearly and use a volume that’s appropriate for the setting. You don’t want to shout at someone in a small room, but you also don’t want to mumble in a large auditorium.

Be mindful of the tone of your voice and the speed at which you’re talking. If you’re going to be doing public speaking, practice the script out loud beforehand. This will ensure that your tongue can get around the words.

It’s also worth getting feedback from others regarding your communication skills, doing a course, or hiring a consultant. With the right learning and practice, you can become an excellent communicator. It will make you a success in business and will even benefit your personal life.

Author bio: 

Habib-Ur-Rehman is a well-known writer for tech, business, food, and multiple topic writer with updated info for the audience, believe in the researched-based content writing with an outstanding writing style.



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